Terms and Conditions of Sale and Website Use

Last Updated: November 4, 2026

These Terms and Conditions govern access to and use of https://kobca.shop, including browsing products, placing orders, making payments, arranging deliveries, contacting customer support, and using other services provided through the website.

Please read these Terms carefully before using the website or placing an order.

By accessing the website, you agree to comply with these Terms. When placing an order, the applicable purchase conditions presented during checkout will also apply.

Nothing in these Terms is intended to exclude or restrict any mandatory consumer rights granted under applicable law.

1. Website Operator and Business Information

The website is operated by the following business:

Brand Name: tquvcr
Legal Business Name: J K PAVILLONER ApS
Company Registration Number (CVR): 18912333
Business Address: Nydamsvej 3, 6040 Egtved, Denmark
Website: https://kobca.shop
Customer Service Email: FernandesCacio232@gmail.com

For questions about products, orders, payments, delivery, returns, refunds, or other website services, please contact us using the email address above.

2. Services Available Through the Website

Our website provides an online shopping platform where customers can browse product information and purchase available merchandise.

Depending on product availability and website functionality, our services may include:

• Product browsing and information

• Online order submission

• Payment processing

• Order confirmation

• Shipment coordination and delivery tracking

• Customer support

• Returns, refunds, and after-sales assistance

Some website functions may depend on external payment providers, logistics companies, or technical service providers.

We may update or maintain website functions when reasonably necessary for operational, technical, security, or legal reasons. Such changes will not unlawfully affect existing contractual or statutory rights.

3. Customer Eligibility and Responsibilities

Customers must have the legal capacity required to enter into a purchase agreement.

When placing an order, you agree to provide accurate and complete information, including:

• Your full name

• A valid email address and telephone number

• Accurate billing and delivery addresses

• Correct order and product information

• Any other information reasonably required to fulfill your order

You must not impersonate another person, provide deliberately false information, or use another person's payment details without authorization.

If you create an account on the website, you are responsible for keeping your login details secure and notifying us if you suspect unauthorized access.

4. Product Information and Availability

We aim to ensure that product descriptions, photographs, specifications, dimensions, and other information displayed on the website are accurate and understandable.

Product appearance may vary slightly due to lighting, photography conditions, or differences in display settings. Such differences do not affect your statutory rights if a product does not conform to the purchase agreement.

Product availability may change depending on stock levels and other operational circumstances.

If we discover a material error in product information, we will take appropriate corrective action in accordance with applicable law.

5. Orders and Contract Formation

You may place an order through the checkout process available on our website.

Before submitting an order, please review:

• The selected products and quantities

• Product variations, where applicable

• Your billing and delivery information

• Available payment methods

• Delivery charges and other applicable fees

• The total amount payable

After submitting an order, you will receive relevant order information through the contact details provided during checkout.

Order acceptance and contract formation are determined by the information presented during checkout, relevant order communications, and applicable law.

Where necessary and legally permitted, an order may be subject to product availability, payment authorization, delivery eligibility, and reasonable fraud prevention checks.

If an order cannot be accepted or fulfilled, we will inform you and refund any payment that must be reimbursed under applicable law.

6. Prices, Taxes, and Payment

Product prices are displayed in the currency indicated on the website.

Before completing your purchase, the total amount payable, including applicable taxes, delivery charges, and mandatory fees, will be presented during checkout.

The payment methods available depend on the options displayed at checkout. These may include:

• Payment cards

• Electronic payment services

• Cash on Delivery (COD), where available

Payment availability may vary depending on the destination, order, and payment provider.

Payments may be processed by independent third-party payment providers. Their own terms and security procedures may apply to the payment transaction.

Please do not send complete payment card numbers, security codes, or payment passwords through ordinary customer service email.

No undisclosed mandatory charges will be imposed contrary to applicable consumer protection law.

7. Shipping and Delivery

We deliver products to destinations supported by our shipping services and confirmed during checkout.

Delivery availability, charges, and estimated delivery times may depend on the product, destination, stock availability, and transportation arrangements.

The shipping information presented for the website should be checked before placing an order. Any applicable delivery charges and estimated delivery periods will be disclosed during the purchasing process or in our Shipping & Delivery Policy.

Delivery estimates are not guaranteed delivery dates unless expressly stated otherwise.

Delivery may be affected by carrier operations, customs procedures, public holidays, weather conditions, or other circumstances outside our reasonable control.

Your mandatory legal rights concerning delivery deadlines, delayed delivery, and non-delivery remain unaffected.

8. Shipping Confirmation and Delivery Issues

Where shipment tracking is available, we will provide relevant tracking information after the order has been dispatched.

If your order does not arrive within the estimated delivery period, please contact us at:

FernandesCacio232@gmail.com

We will review the available order and shipment information and, where appropriate, contact the relevant delivery provider.

If an item arrives damaged, is missing, or differs materially from the order, please notify us as soon as reasonably possible.

Your statutory rights and available remedies will be determined in accordance with applicable consumer protection law.

9. Returns and Right of Withdrawal

Consumers in the European Union generally have the right to withdraw from an online purchase within 14 calendar days after receiving the goods, without giving a reason, subject to applicable legal exceptions.

To exercise this right, you must clearly inform us of your decision to withdraw within the applicable period.

Withdrawal requests may be sent to:

FernandesCacio232@gmail.com

After notifying us of a valid withdrawal, you generally have a further 14 calendar days to return the goods, unless collection has been arranged or another legal arrangement applies.

Refunds for valid statutory withdrawals will be processed without undue delay and no later than 14 calendar days after we receive your withdrawal notification. Where permitted by law, reimbursement may be withheld until we receive the returned goods or evidence that they have been sent back.

Please consult our Return, Refund and Exchange Policy for detailed information about return procedures, return shipping costs, refund arrangements, and applicable exceptions.

Nothing in this section limits mandatory consumer withdrawal rights.

10. Defective Products and Statutory Guarantees

Products must conform to the purchase agreement and applicable consumer protection requirements.

If a product is defective or does not conform to the agreement, you may be entitled to statutory remedies depending on the circumstances and applicable law.

These remedies may include:

• Repair of the product

• Replacement with a conforming product

• An appropriate price reduction

• Termination of the purchase agreement and a refund where legally justified

• Other remedies required by applicable legislation

Any additional commercial or manufacturer warranty offered for a product is separate from statutory consumer rights and does not replace or restrict those rights.

If you experience a product issue, please contact us at FernandesCacio232@gmail.com and include your order number and a description of the problem.

11. Order Changes and Cancellations

If you wish to modify or cancel an order, please contact us as soon as possible.

Requests may include changes to contact details, delivery information, selected products, or order cancellation.

If an order has not yet been dispatched, we will make reasonable efforts to accommodate your request where operationally possible.

Once an order has been dispatched, changes may depend on the delivery provider and shipment status.

The fact that a parcel is already in transit does not automatically remove your statutory right of withdrawal.

All cancellation, withdrawal, and refund rights granted by applicable law remain unaffected.

12. Acceptable Website Use

You agree to use the website lawfully and not interfere with its normal operation.

You must not:

• Attempt to access protected systems or accounts without authorization

• Introduce malicious software or harmful code

• Conduct fraudulent transactions

• Impersonate another person

• Submit deliberately misleading information

• Interfere with website infrastructure or security systems

• Violate the privacy or intellectual property rights of others

• Use automated tools to unlawfully disrupt website operations

• Reproduce protected website materials for unauthorized commercial purposes

Where serious misuse or security threats occur, we may take proportionate action in accordance with applicable law.

Nothing in this section restricts activities or rights protected by law.

13. Intellectual Property

Website materials may include text, product photographs, illustrations, graphics, software, layouts, and other content protected by intellectual property laws.

Such materials remain the property of their respective lawful owners.

You may browse and use website content for lawful personal purposes connected with evaluating products and using our services.

Unless permitted by law or authorized by the relevant rights holder, you must not copy, reproduce, distribute, modify, publish, or commercially exploit protected website materials.

Access to the website does not transfer ownership of any intellectual property rights.

14. Third-Party Services

Certain website functions may rely on independent third-party providers, including:

• Payment service providers

• Delivery and logistics companies

• Website hosting providers

• Technical maintenance and security providers

• Customer communication services

• Analytics and advertising providers, where applicable

These providers may operate under their own terms and privacy policies.

We encourage customers to review relevant third-party information when using external services.

The involvement of a third-party provider does not remove any obligations that remain with us as the seller under applicable law.

For information about personal data processing, please consult our Privacy Policy.

15. Personal Data Protection

We process personal information when necessary to manage orders, coordinate payments and deliveries, provide customer support, handle returns and refunds, maintain website security, and meet legal obligations.

Our Privacy Policy explains the categories of personal information processed, the purposes and legal bases of processing, information sharing, data retention, and your privacy rights.

Where applicable, personal information is processed in accordance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

For privacy-related questions or requests, contact:

FernandesCacio232@gmail.com

16. Website Availability and Maintenance

We aim to keep our website available and functioning properly.

However, access may occasionally be interrupted due to maintenance, technical updates, hosting issues, network failures, security incidents, or interruptions involving external service providers.

We will take reasonable steps to investigate and resolve technical problems.

Temporary website unavailability does not automatically cancel existing purchase agreements or remove mandatory legal obligations.

17. Events Beyond Reasonable Control

Certain events beyond our reasonable control may affect website services, order processing, or delivery arrangements.

Examples may include natural disasters, severe weather, major infrastructure failures, government restrictions, or significant transportation disruptions.

Where such circumstances occur, we will make reasonable efforts to reduce avoidable disruption and provide relevant information.

The legal consequences of these events will depend on the circumstances and applicable law.

Nothing in these Terms excludes liability that cannot legally be excluded.

18. Governing Law and Dispute Resolution

These Terms are interpreted in accordance with applicable law.

For consumer purchases, mandatory consumer protection provisions continue to apply, regardless of any otherwise applicable choice-of-law rules.

If you have a complaint or dispute, we encourage you to contact us first so that we can review the matter and explore an appropriate solution.

If a dispute cannot be resolved directly, you may pursue remedies through competent courts or other legally available dispute resolution mechanisms.

Nothing in these Terms removes your mandatory rights concerning applicable law, jurisdiction, or access to legal remedies.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

19. Changes to These Terms

We may update these Terms when necessary to reflect changes in applicable legislation, website functionality, business operations, or services.

The updated version will be published on this website together with its revision date.

Where additional notice or consent is required by law, we will take the necessary steps.

Changes will not retroactively remove contractual or statutory rights already acquired by customers.

20. Related Policies

These Terms should be read together with the other policies published on our website, including:

• Privacy Policy: Information about personal data processing, cookies, and privacy rights.

• Shipping & Delivery Policy: Information about shipping destinations, delivery charges, processing times, and tracking.

• Return, Refund and Exchange Policy: Information about withdrawal rights, returns, refunds, and exchanges.

• Contact Information: Details for contacting customer support.

Each policy applies according to its stated scope. Mandatory legal requirements take precedence over any inconsistent website policy.

21. Contact Information

If you have questions about these Terms, product information, orders, payments, shipping, returns, or refunds, please contact us:

Brand Name: tquvcr
Legal Business Name: J K PAVILLONER ApS
Company Registration Number (CVR): 18912333
Registered Address: Nydamsvej 3, 6040 Egtved, Denmark
Website: https://kobca.shop
Customer Support Email: FernandesCacio232@gmail.com

Please include your order number and a clear description of your inquiry whenever possible.

We aim to provide clear information and reasonable customer assistance in accordance with applicable consumer protection laws.