Datenschutzerklärung

Privacy Policy

Last Updated: November 4, 2026

This Privacy Policy explains how tquvcr collects, uses, stores, and protects personal information when you visit https://kobca.shop, place an order, or contact our customer service.

We are committed to handling personal information responsibly and transparently in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

1. Data Controller and Contact Information

The business responsible for processing personal information in connection with this website is:

Brand Name: tquvcr
Legal Business Name: J K PAVILLONER ApS
Company Registration Number (CVR): 18912333
Registered Address: Nydamsvej 3, 6040 Egtved, Denmark
Website: https://kobca.shop
Privacy Contact Email: FernandesCacio232@gmail.com

For any questions about this Privacy Policy or the processing of your personal information, please contact us using the email address above.

2. Personal Information We Collect

The information we collect depends on how you interact with our website and services.

Information you provide directly

When placing an order or contacting us, you may provide:

Full name
Email address and telephone number
Billing and delivery address
Order details and purchase history
Payment status and transaction references
Delivery and fulfillment information
Return, refund, and cancellation details
Customer service messages and correspondence
Other information you voluntarily provide

Technical and browsing information

When you visit our website, certain technical information may be collected, including:

IP address
Browser type and device information
Operating system and language settings
Pages visited and browsing activity
Date and time of website access
Referring websites and traffic sources
Cookie identifiers and similar technologies, where applicable

Payment information

Payments may be processed by external payment service providers. These providers handle the payment details necessary to complete transactions.

We may receive limited information, such as payment confirmation, transaction references, and payment status. We do not intentionally collect or store complete payment card details when these are handled by an external payment provider.

3. How We Use Personal Information

We use personal information only for purposes connected with operating our website and providing customer services, including:

Order processing and delivery

Receiving and confirming orders
Coordinating payment and shipment
Providing delivery updates
Managing order records

Customer service

Responding to questions and requests
Handling returns, refunds, and cancellations
Resolving complaints and order-related issues

Website operation and security

Maintaining website functionality
Identifying technical problems
Preventing fraud and unauthorized activity
Protecting our website and customers

Website improvement

Understanding website performance
Improving navigation and shopping experience
Reviewing product information and website usability

Marketing
Where required by law, we will send promotional communications only after obtaining the necessary consent. You may withdraw your consent or unsubscribe from marketing communications at any time.

Legal obligations
We may process and retain information when necessary to comply with accounting, taxation, consumer protection, and other legal requirements.

4. Legal Bases for Processing

Where the GDPR applies, we process personal information on one or more of the following legal bases:

Contract: To process orders, arrange delivery, and provide services you request.
Legal obligation: To comply with accounting, tax, and other applicable legal requirements.
Legitimate interests: To protect our website, prevent fraud, maintain security, and improve our services, where these interests do not override your rights.
Consent: To send marketing communications or use non-essential cookies and tracking technologies where consent is required.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that took place before consent was withdrawn.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions and improve the browsing experience.

Depending on the technologies actually used on the website, cookies may include:

Strictly necessary cookies

These are used for essential functions such as shopping cart operations, checkout, website security, and session management.

Functional cookies

These may remember preferences such as language settings and other selected website options.

Analytics cookies

Where enabled, these may help us understand website traffic and identify areas for improvement.

Advertising cookies

Where enabled, these may be used to measure advertising performance or support personalized advertising.

Non-essential cookies and tracking technologies that require consent will only be activated after valid consent has been obtained.

Where a cookie preference tool is provided, you can use it to accept, reject, or adjust non-essential cookie settings. You may also manage cookies through your browser settings, although disabling essential cookies may affect website functionality.

6. Payment Processing

When you place an order, relevant transaction information is processed to complete your payment.

Depending on the payment method selected, payment information may be handled by external payment providers. These providers may process personal information for payment authorization, fraud prevention, transaction management, and legal compliance.

Each payment provider is responsible for its own processing activities under its applicable privacy terms.

We use transaction information only for legitimate purposes connected with payment processing, order administration, refunds, and legal recordkeeping.

7. Sharing Personal Information

We may share limited personal information with service providers when necessary to operate our business and fulfill your order.

These providers may include:

Payment processing companies
Delivery and logistics providers
Website hosting and infrastructure providers
Technical maintenance and security providers
Customer service and communication platforms
Analytics and advertising providers, where applicable
Professional advisers and regulatory service providers

We share only the information reasonably necessary for the relevant purpose.

Where a provider processes personal information on our behalf, appropriate contractual and organizational safeguards will be used as required by applicable law.

We do not sell customer contact information as a standalone commercial product.

We may also disclose information to courts, regulators, or public authorities when required by law.

8. Analytics and Advertising Services

Our website may use third-party analytics or advertising services, depending on the tools actually installed and enabled.

If services such as Google Analytics or Google Ads are used, certain technical information, online identifiers, and website interactions may be processed for purposes such as traffic measurement, conversion reporting, and advertising performance analysis.

Where required by applicable privacy and electronic communications laws, non-essential tracking technologies will only operate after the necessary consent has been obtained.

For more information about Google's data practices, please visit:

Google Privacy Policy: https://policies.google.com/privacy
How Google uses information from sites or apps that use its services: https://policies.google.com/technologies/partner-sites

The use of these services must reflect the actual configuration of our website.

9. International Data Transfers

Some of our service providers may operate outside Denmark or the European Economic Area (EEA).

Where personal information protected by the GDPR is transferred outside the EEA, we will use an appropriate legal transfer mechanism where required.

Such safeguards may include an applicable adequacy decision or the European Commission's Standard Contractual Clauses, together with supplementary measures where necessary.

You may contact us for further information about applicable data transfer safeguards.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to meet applicable legal obligations.

Retention periods depend on the type of information and the reason it was collected.

For example:

Order and transaction records may be retained to meet accounting, taxation, and legal requirements.
Customer service correspondence may be retained for as long as necessary to handle requests and related disputes.
Technical and security records may be retained as necessary to protect the website and investigate incidents.
Marketing information based on consent will be handled in accordance with your consent choices and applicable legal requirements.

When information is no longer needed, it will be deleted, anonymized, or otherwise handled in accordance with applicable law.

11. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, accidental loss, alteration, disclosure, or misuse.

Depending on the systems and risks involved, these measures may include:

Secure data transmission
Restricted access to personal information
Appropriate authentication procedures
Technical monitoring and maintenance
Security updates
Data backup and recovery procedures
Access controls for relevant service providers

No online transmission or storage system can be guaranteed to be completely secure. However, we take appropriate steps to protect the information we process.

If you have concerns about the security of your personal information, please contact us.

12. Your Privacy Rights

Where the GDPR applies, you may have the following rights, subject to applicable legal conditions:

Right of access: You may request access to the personal information we hold about you.

Right to rectification: You may request correction of inaccurate or incomplete information.

Right to erasure: You may request deletion of your personal information where the legal conditions for erasure are met.

Right to restriction: You may request restriction of certain processing activities in circumstances provided by law.

Right to data portability: Where applicable, you may request your information in a structured, commonly used, machine-readable format.

Right to object: You may object to certain processing activities based on legitimate interests. You also have the right to object to direct marketing.

Right to withdraw consent: Where processing is based on consent, you may withdraw your consent at any time.

Rights relating to automated decision-making: Where applicable, you may have rights concerning decisions based solely on automated processing that produce legal or similarly significant effects.

To exercise your rights, contact:

Email: FernandesCacio232@gmail.com

We may need to verify your identity before responding to certain requests.

Under the GDPR, we will normally respond within one month. Where legally permitted, this period may be extended by up to two additional months for complex or numerous requests. If an extension is necessary, we will inform you within the initial one-month period.

13. Complaints and Supervisory Authority

If you believe that your personal information has been processed in a way that does not comply with applicable data protection law, you may contact us to raise your concern.

You may also have the right to lodge a complaint with a competent data protection supervisory authority.

In Denmark, the relevant authority is:

Datatilsynet — Danish Data Protection Agency
Website: https://www.datatilsynet.dk

If you live in another EEA country, you may also contact the supervisory authority in your country of habitual residence, place of work, or the location of the alleged infringement.

You do not have to contact us before submitting a complaint to a supervisory authority.

14. Children's Privacy

Our website is intended for individuals who are legally permitted to make purchases and enter into relevant transactions.

We do not knowingly collect personal information from children where doing so would be unlawful.

If a parent or legal guardian believes that a child's personal information has been collected inappropriately, they may contact us at:

FernandesCacio232@gmail.com

We will review the request and take appropriate action in accordance with applicable law.

15. Third-Party Websites and Services

Our website may contain links to external websites, payment services, or other third-party platforms.

These external services operate independently and may have their own privacy policies and data handling practices.

We are not responsible for the privacy practices of independently operated third-party websites. We encourage you to review their privacy policies before submitting personal information.

16. Personal Data Breaches

If a personal data breach occurs, we will take appropriate steps to investigate, contain, and address the incident.

Where required by the GDPR, we will notify the competent supervisory authority without undue delay and, where feasible, within 72 hours after becoming aware of a reportable breach.

If a breach is likely to result in a high risk to individuals' rights and freedoms, affected individuals will also be informed without undue delay unless a lawful exception applies.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in applicable law, website functionality, business operations, or data processing practices.

Any revised version will be published on this page with an updated revision date.

Where required by law, we will take appropriate steps to inform affected individuals or obtain additional consent before relevant changes take effect.

We encourage you to review this page periodically.

18. Contact Information

If you have questions about this Privacy Policy, how your personal information is handled, or how to exercise your privacy rights, please contact us:

We will review privacy-related requests and respond in accordance with applicable data protection laws.

Nothing in this Privacy Policy limits any mandatory rights or protections you may have under applicable data protection legislation.